Future-Proof Your Telemedicine App on AWS

Best Practices for Reliability, Performance, Security, Compliance, & Cost-Savings

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Almost overnight, telemedicine firms found themselves on the front lines of the COVID-19 pandemic. As more and more patients and doctors switched from in-person visits to remote consultations, providers saw their traffic volumes soar to unprecedented levels. 


Conventional wisdom says that’s a good problem to have, but there’s significant business risk in growing faster than your infrastructure can adapt. In particular, dropped calls and poor video and audio quality can lead to a poor user experience, customer churn, and even liability lawsuits.


As a leading MSP specializing in healthcare, Cloudticity worked with telemedicine and other providers to address architecture issues during COVID-19. In the process we identified sixteen best practices to help telemedicine companies improve:

  • - Reliability & performance
  • - Compliance
  • - Security
  • - Cost optimization

Download the eBook to learn 16 best practices for telemedicine providers on AWS.


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We chose Cloudticity because of their strong alignment with HITRUST. No other service provider offers 200 inheritable controls, as well as services that extend beyond that to help with recertification. In addition, the Oxygen™ platform gives us continuous visibility into our compliance posture and automatically remediates issues, removing any uncertainty in regards to our HITRUST compliance in AWS.

Scib Ebel, CISO, Revel Health